About Us

Our approach to hair is relaxed and intuitive; our attitude is down to earth. We work with an awareness of fashion but endeavour to deliver hair that is not contrived and is easy to maintain. Vault Hair is all about understanding and appreciating the true characteristics of your hair. We embrace the imperfections and variables that make us all unique. At Vault Hair, our colours are made from premium natural ingredients – sunflower oils, aloe vera, wheat extracts, tea tree, honey and beeswax – gives your hair extraordinary brightness while moisturising your hair during application.


Tess Lau, Creative Director of Vault Hair in Chatswood, began her hairdressing career in London, training with Vidal Sassoon and Toni & Guy. Tess has established her enviable reputation as an excellent cutter and stylist with over 25 years of work experience in Chatswood. Vault Hair offers personalised total hair care service, led by Tess and her creative team of hair care experts, we have your hair needs covered. Amongst our team of professional stylists, we are proud to offer a wealth of international hair care experience from London, France and Sydney. The team are true artists in all things hair and know how to give you hot hair you can manage to maintain once you walk out.

At Vault Hair, we believe that the secret to our success is our unique combination of outstanding hair care expertise and our warm and personalised service. The little things matter, from the heavenly scalp massage to a delectable selection of organic teas. From the initial consultation with one of our highly trained stylists, to cutting and styling or colouring your hair, to devising an individual hair care regime with the right products to suit your lifestyle. Vault Hair is all about understanding and appreciating the true characteristics of your hair. And we promise not to make you feel bad about letting things go a little. We embrace the imperfections and know how to enhance your best features via colour, cut and texture. We promise to deliver and relaxed and enjoyable hairdressing experience.

You can follow us on Facebook.com/vaulthair with handy hair tips, latest trends, what’s new and in-salon client sessions.


At Vault Hair, while we are passionate about hair, we also care for our community and support many of our local community groups and various charitable causes that are important to our clients and staff including the aspirational Chatswood-based charity, Australian Support Dogs Inc (ASDOG), The Exodus Foundation, The Salvation Army and Chris O’Brien Lifehouse.

Vault Hair is proud to be supporting the Wigs for Kids program, a wonderful initiative by Australia Alopecia Areata Foundation. If you are considering undergoing “the chop” and sport a new ‘do, how about donating your hair to the wigs for kids program. Donating your hair can be a very rewarding experience for you and precious gift for a person with no hair. We want to make sure not a single gift is wasted, so please be sure your hair meets their requirements before you make the cut. All hair that is donated to AAAF is then purchased by wig manufacturers responsible for making hairpieces for medical purposes. The resulting funds go back into AAAF Wigs for Kids Program.

  • Hair needs to be Natural – no dyes, colours or treatments
  • 30cm or greater – layers are acceptable
  • secured top and bottom of the ponytail

Read about a big sister’s love for her brother – Eliza’s story.